About SmartaCondo
Our Story
SmartaCondo wasn’t born out of just an operational need, it was born from a real story, about people, families, and vacations.
It all started when we managed vacation properties through SmartaVillas. Close, almost familial relationships were created between guests, families, and owners. And it was precisely one of these condominiums, which we had been working with for years, that presented us with the challenge: “Why not take care of the condominium the way our homes are taken care of?”
This request made us realize what was already in front of us: we had all the pieces to create something bigger, an integrated, human and reliable service for those who value well-being, tranquility and a sense of belonging.
SmartaCondo thus emerges from the natural synergy between the companies of the Smarta Group: the property management experience of SmartaVillas, the professionalism of the cleaning and laundry team, and the real estate know-how of SmartaMoves.
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Our Process
How We Work: Step by Step
At SmartaCondo, we believe that every step of our work should be done with attention, closeness, and care, so that each client feels safe and welcome.
1. Initial Contact
We received your message via WhatsApp, phone, or email and responded attentively.
2. Information Gathering
We get to know your condominium and the needs of your community.
3. Technical Visit
When necessary, we visit the space in person to understand all the details.
4. Customized Proposal
We created a plan tailored to the reality and expectations of the condominium.
5. Presentation Meeting
We explained the proposal, listened to feedback, and aligned expectations.
6. Client Approval
We confirm that everything is as desired.
7. Contract Signing
We formalized the start of the partnership.
8. Start of Services
We begin our work with dedication and professionalism.
9. Continuous Monitoring
We stay in regular contact, share reports, and are always available.
OUR MISSION
Our mission stems from the same spirit that gave rise to SmartaCondo: caring for condominiums as one would care for a family home.Â
For us, it’s not just about managing spaces, it’s about protecting memories, routines, reunions, and even the family vacations that inspired our beginnings. We work to create safe, organized, and human environments where every detail matters and every resident feels part of something bigger.
OUR VISION
Our vision is to be the benchmark in condominium management, combining technology, organization, and professionalism with closeness and human warmth. We want each space under our care to inspire confidence, warmth, and a sense of belonging, transforming every visit, every interaction, and every act of care into an experience that touches the hearts of all residents.
What sets us apart
At SmartaCondo, what sets us apart is not just what we do, but how we do it. We combine professionalism, attention to detail, and a human touch in every service.
- Digital Processes and Fast Communication
We keep everything organized and transparent to make life easier.
- Weekly visits with official records
We guarantee regular follow-up and confidence in every intervention.
- Full Service
Administration, cleaning and maintenance, all managed by us.
- Multidisciplinary and highly trained team
Each professional is prepared to care for your condominium
- Human and Close Service
We are always available, with empathy and attention.
- Flexibility and Customization
We tailor services to each condominium’s needs and rhythm.